Careers | Okinawa Ishigaki Hotel ANA Intercontinental Ishigaki Resort Official Site

CAREERS CAREERS

We pride ourselves in delivering a service beyond our customer’s expectations. It is important that our staff hold these same values. We strive to create an environment where individuals are respected, their value is recognized, and they can work with peace of mind. Therefore, the staff that we seek are those who value teamwork – they understand, consider and support each other.
We have a variety of full-time/part-time positions available. Please contact human.resources@anaintercontinental-ishigaki.jp or visit below page for more information. We pride ourselves in delivering a service beyond our customer’s expectations. It is important that our staff hold these same values. We strive to create an environment where individuals are respected, their value is recognized, and they can work with peace of mind. Therefore, the staff that we seek are those who value teamwork – they understand, consider and support each other.
We have a variety of full-time/part-time positions available. Please contact human.resources@anaintercontinental-ishigaki.jp or visit below page for more information.

ANA InterContinental Ishigaki Resort is part of IHG Hotels & Resorts, which operates more than 6,000 hotels worldwide.
Based on our philosophy of "True Hospitality," we welcome guests from all over the world with gratitude.
We will assist you in having a memorable, luxurious and enjoyable experience.

Message from the general manager

We at ANA InterContinental Ishigaki Resort have the vision of being "Japan's premier resort destination that everyone dreams of visiting," and we provide our guests with "True Hospitality for Good," which is the Group's corporate philosophy. In order to create more "Room for You," we place great importance on the following three points.

1. Creating an environment where each team member feels motivated and can experience growth
2. Providing "luxury hospitality" that meets guest needs
3. Growth and prosperity through sustainable profitability

In addition, we place importance on harmony with the local community and the natural environment, and are actively engaged in sustainability activities.
We believe that we can realize our vision if each and every one of us always has a smile on our face, respects and helps one another, never forgets to be considerate of the environment, continues to grow with a high level of awareness, and provides our guests with "Inspiring Moments."

We sincerely hope to work with people who share this same passion.

General Manager Eriko Yokoyama

POSITIONS

Assistant Front Office Manager Assistant Front Office Manager


	Manager/Manager (Accommodation Department) Manager/Manager (Accommodation Department)
	This position will involve the duties of Assistant Front Office Manager at ANA InterContinental Ishigaki Resort. -- [Specific duties] * We are looking for assistant manager for the following positions: You will also be responsible for assisting managers at each site, performing daily duties as an on-site in-charge, shift management, and attendance management. Assisting guests with check-in and check-out and guiding them around the hotel Other hotel-related business, etc. Vehicle Guidance Serving customers in the lobby Attending to guest rooms after check-in Delivery services, etc. Responding to emails and phone inquiries from guests Guest check-in and check-out Tourist information for guests and reservations for hotel facilities Other hotel-related business, etc. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). This position will involve the duties of Assistant Front Office Manager at ANA InterContinental Ishigaki Resort. -- [Specific duties] * We are looking for assistant manager for the following positions: You will also be responsible for assisting managers at each site, performing daily duties as an on-site in-charge, shift management, and attendance management. Assisting guests with check-in and check-out and guiding them around the hotel Other hotel-related business, etc. Vehicle Guidance Serving customers in the lobby Attending to guest rooms after check-in Delivery services, etc. Responding to emails and phone inquiries from guests Guest check-in and check-out Tourist information for guests and reservations for hotel facilities Other hotel-related business, etc. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required).

Club Intercontinental Staff Club Intercontinental Staff


	Service staff Service staff
	You will be working on the Club Floor (VIP Lounge) at the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・General customer service for our hotel members and guests staying in Club InterContinental Rooms ・Club lounge operations management ・Other related tasks You will be working on the Club Floor (VIP Lounge) at the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・General customer service for our hotel members and guests staying in Club InterContinental Rooms ・Club lounge operations management ・Other related tasks

Front Office Front Office


	front front
	You will be working in the front office at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Guest check-in/check-out assistance and guidance within the building ・Other hotel-related business You will be working in the front office at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Guest check-in/check-out assistance and guidance within the building ・Other hotel-related business

Reservations staff Reservations staff


	Reservations staff Reservations staff
	You will be responsible for handling customer reservations in the hotel reservations department at ANA InterContinental Ishigaki Resort. -- [Specific duties] ※Please perform the following tasks: Accepting reservations by phone, email, or online system Reservation Management System (PMS) Operation Manage rate plans and availability Responding to customer inquiries (accommodation plans, cancellation policies, etc.) Cooperation with other departments (front desk, sales, housekeeping, etc.) Booking adjustments from travel agencies Other administrative tasks related to hotel reservations Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). You will be responsible for handling customer reservations in the hotel reservations department at ANA InterContinental Ishigaki Resort. -- [Specific duties] ※Please perform the following tasks: Accepting reservations by phone, email, or online system Reservation Management System (PMS) Operation Manage rate plans and availability Responding to customer inquiries (accommodation plans, cancellation policies, etc.) Cooperation with other departments (front desk, sales, housekeeping, etc.) Booking adjustments from travel agencies Other administrative tasks related to hotel reservations Those who have foreign language skills such as English or Chinese can utilize them in their work (not required).

Housekeeping Housekeeping


	Room Management Room Management
	You will be in charge of room management at ANA InterContinental Ishigaki Resort. The job mainly involves clerical tasks such as inventory management and ordering, so this is an environment where people with work experience can thrive! -- [Specific duties] ・Working in the room management department - Checking cleaned rooms and replenishing room amenities ・Standard criteria management You will be in charge of room management at ANA InterContinental Ishigaki Resort. The job mainly involves clerical tasks such as inventory management and ordering, so this is an environment where people with work experience can thrive! -- [Specific duties] ・Working in the room management department - Checking cleaned rooms and replenishing room amenities ・Standard criteria management

Instant Service (Telephone Operator) Instant Service (Telephone Operator)


	Accommodation department and others Accommodation department and others
	You will be working as an instant service (telephone operator) at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Responding to phone calls from the main line ・Responding to phone inquiries from guests staying at the hotel ・Taxi and restaurant reservations, etc. You will be working as an instant service (telephone operator) at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Responding to phone calls from the main line ・Responding to phone inquiries from guests staying at the hotel ・Taxi and restaurant reservations, etc.

Restaurant Service Restaurant Service


	Restaurant Service Restaurant Service
	You will be in charge of restaurant service at ANA InterContinental Ishigaki Resort. -- [Specific duties] - Catering in hotel restaurants ・Food and beverage presentation ・Other general service operations Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). ■About the restaurant ┗SALTIDA A fish and meat bistro restaurant where you can fully enjoy the bounty of the Ishigaki blue sea and the island's land. Special dishes using Ishigaki beef, one of Ishigaki Island's specialties, fresh seafood, herbs, and more are served in an impressive live kitchen. ┗SUNCOAST CAFE／Fireside Terrace A glocal buffet restaurant on Ishigaki Island with a sunflower-like theme of bright yellow. We offer a variety of dishes, from a shabu-shabu and island cuisine buffet with a choice of dishes, to a la carte dishes such as Okinawan black wagyu beef ribs. ┗Japanese Cuisine Yaeyama Facing the Japanese garden, this restaurant has 88 tables and seating for 20 people. We offer dishes such as Ishigaki beef grilled on a ceramic plate over an open flame and a tempura platter made with several kinds of island vegetables. ┗ Teppanyaki Omoto There are 21 seats in total at the tables and counter, and 14 seats in one private room. You can choose from a course of carefully selected Ishigaki beef and Wagyu beef, or a seafood course with spiny lobster and abalone, and enjoy watching your food being grilled on the hot plate. We also offer local fish and island vegetables that are unique to Ishigaki Island. ┗Chinese Cuisine China Shadow We offer not only Cantonese cuisine, but also classic Chinese dishes such as Beijing cuisine, Taiwanese cuisine, and Sichuan cuisine. We also offer a set menu where you can enjoy dishes such as giant shrimp stewed in chili sauce and Ishigaki beef sirloin stir-fried with spice powder. You will be in charge of restaurant service at ANA InterContinental Ishigaki Resort. -- [Specific duties] - Catering in hotel restaurants ・Food and beverage presentation ・Other general service operations Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). ■About the restaurant ┗SALTIDA A fish and meat bistro restaurant where you can fully enjoy the bounty of the Ishigaki blue sea and the island's land. Special dishes using Ishigaki beef, one of Ishigaki Island's specialties, fresh seafood, herbs, and more are served in an impressive live kitchen. ┗SUNCOAST CAFE／Fireside Terrace A glocal buffet restaurant on Ishigaki Island with a sunflower-like theme of bright yellow. We offer a variety of dishes, from a shabu-shabu and island cuisine buffet with a choice of dishes, to a la carte dishes such as Okinawan black wagyu beef ribs. ┗Japanese Cuisine Yaeyama Facing the Japanese garden, this restaurant has 88 tables and seating for 20 people. We offer dishes such as Ishigaki beef grilled on a ceramic plate over an open flame and a tempura platter made with several kinds of island vegetables. ┗ Teppanyaki Omoto There are 21 seats in total at the tables and counter, and 14 seats in one private room. You can choose from a course of carefully selected Ishigaki beef and Wagyu beef, or a seafood course with spiny lobster and abalone, and enjoy watching your food being grilled on the hot plate. We also offer local fish and island vegetables that are unique to Ishigaki Island. ┗Chinese Cuisine China Shadow We offer not only Cantonese cuisine, but also classic Chinese dishes such as Beijing cuisine, Taiwanese cuisine, and Sichuan cuisine. We also offer a set menu where you can enjoy dishes such as giant shrimp stewed in chili sauce and Ishigaki beef sirloin stir-fried with spice powder.

Western food cooking Western food cooking


	Western food Western food
	You will be responsible for cooking Western cuisine in the restaurants and banquet halls at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the all-day dining restaurants "Suncoast Cafe" and "SALTIDA" as well as banquet halls ・Cooking in an open kitchen ・Other preparation-related tasks available ■About the restaurant ┗SALTIDA A fish and meat bistro restaurant where you can fully enjoy the bounty of Ishigaki's blue sea and the island's land. The rare salt produced by the "Ishigaki Salt" workshop especially for our hotel is used to enhance the flavor of special dishes made with Ishigaki beef, one of Ishigaki Island's specialties, fresh seafood, herbs, and more. We are also proud of our quick dinners and light meals to meet our customers' needs, as well as our impressive live kitchen. ┗SUNCOAST CAFE／Fireside Terrace A glocal buffet restaurant on Ishigaki Island with a theme color of bright yellow, like a sunflower. We offer a variety of dishes, from a shabu-shabu and island cuisine buffet with several options to choose from, to a la carte dishes such as Okinawan Kuroge Wagyu beef ribs. You will be responsible for cooking Western cuisine in the restaurants and banquet halls at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the all-day dining restaurants "Suncoast Cafe" and "SALTIDA" as well as banquet halls ・Cooking in an open kitchen ・Other preparation-related tasks available ■About the restaurant ┗SALTIDA A fish and meat bistro restaurant where you can fully enjoy the bounty of Ishigaki's blue sea and the island's land. The rare salt produced by the "Ishigaki Salt" workshop especially for our hotel is used to enhance the flavor of special dishes made with Ishigaki beef, one of Ishigaki Island's specialties, fresh seafood, herbs, and more. We are also proud of our quick dinners and light meals to meet our customers' needs, as well as our impressive live kitchen. ┗SUNCOAST CAFE／Fireside Terrace A glocal buffet restaurant on Ishigaki Island with a theme color of bright yellow, like a sunflower. We offer a variety of dishes, from a shabu-shabu and island cuisine buffet with several options to choose from, to a la carte dishes such as Okinawan Kuroge Wagyu beef ribs.

Chinese food staff Chinese food staff


	Chinese cuisine Chinese cuisine
	You will be responsible for Chinese cuisine cooking at the restaurants and banquet halls of the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the Chinese restaurant "China Shadow" and banquet halls ・Other preparation-related tasks available ■About Chinese Restaurant China Shadow We offer not only Cantonese cuisine, but also classic Chinese dishes such as Beijing cuisine, Taiwanese cuisine, and Sichuan cuisine. We also offer a set course menu that includes dishes such as shrimp simmered in chili sauce and Ishigaki beef sirloin stir-fried with spice powder. You will be responsible for Chinese cuisine cooking at the restaurants and banquet halls of the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the Chinese restaurant "China Shadow" and banquet halls ・Other preparation-related tasks available ■About Chinese Restaurant China Shadow We offer not only Cantonese cuisine, but also classic Chinese dishes such as Beijing cuisine, Taiwanese cuisine, and Sichuan cuisine. We also offer a set course menu that includes dishes such as shrimp simmered in chili sauce and Ishigaki beef sirloin stir-fried with spice powder.

Japanese food cooking Japanese food cooking


	Japanese food cooking Japanese food cooking
	You will be responsible for cooking Japanese cuisine in the restaurants and banquet halls at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the Japanese restaurant "Yaeyama" and banquet halls ・Other preparation-related tasks available ■About Japanese Cuisine Yaeyama and Sushi Ishigaki Facing a Japanese garden, the restaurant has 88 tables and seating. It serves banquet dishes using Okinawan ingredients such as island bonito and Agu pork, as well as Ishigaki beef grilled on a ceramic plate over an open flame. You will be responsible for cooking Japanese cuisine in the restaurants and banquet halls at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Cooking duties at the Japanese restaurant "Yaeyama" and banquet halls ・Other preparation-related tasks available ■About Japanese Cuisine Yaeyama and Sushi Ishigaki Facing a Japanese garden, the restaurant has 88 tables and seating. It serves banquet dishes using Okinawan ingredients such as island bonito and Agu pork, as well as Ishigaki beef grilled on a ceramic plate over an open flame.

Bakery & Pastry Bakery & Pastry


	Baker/Pastry Staff Baker/Pastry Staff
	You will be working as a pastry chef (bread, Western sweets, etc.) at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Manufacturing of bread, Western confectionery, etc. You will be working as a pastry chef (bread, Western sweets, etc.) at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Manufacturing of bread, Western confectionery, etc.

Marine Staff Marine Staff


	Leisure Staff Leisure Staff
	You will be in charge of marine activities at the ANA InterContinental Ishigaki Resort. -- [Specific duties] - Rental items for beach houses and indoor and outdoor pools ・Marine activity program guide - General safety management for customers at the beach and pool ・Reception and guest guidance for the on-site golf course You will be in charge of marine activities at the ANA InterContinental Ishigaki Resort. -- [Specific duties] - Rental items for beach houses and indoor and outdoor pools ・Marine activity program guide - General safety management for customers at the beach and pool ・Reception and guest guidance for the on-site golf course

Spa Therapist Spa Therapist


	therapist therapist
	You will be working as a spa therapist at Spa Agarosa in the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Customer service, treatment ・Ordering supplies ・Reservation reception ・Administrative work, etc. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). ■ About "Spa Agarosa" "Spa Agarosa" where you will be working is an esthetic salon that offers body treatments using aromatic oils. The natural energy based on the bounty of Ishigaki Island, the gentle touch, and the fresh scent will lead you to deep relaxation. ■About the salon menu We offer a wide variety of menus, including aroma body treatments, "Churaumi Dipak" using the beautiful seawater and seaweed of Ishigaki Island, and programs using jet baths and jet showers. In addition to counseling, treatments, accounting, and a series of customer service duties, you will also be responsible for ordering supplies and administrative tasks. You will be working as a spa therapist at Spa Agarosa in the ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Customer service, treatment ・Ordering supplies ・Reservation reception ・Administrative work, etc. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). ■ About "Spa Agarosa" "Spa Agarosa" where you will be working is an esthetic salon that offers body treatments using aromatic oils. The natural energy based on the bounty of Ishigaki Island, the gentle touch, and the fresh scent will lead you to deep relaxation. ■About the salon menu We offer a wide variety of menus, including aroma body treatments, "Churaumi Dipak" using the beautiful seawater and seaweed of Ishigaki Island, and programs using jet baths and jet showers. In addition to counseling, treatments, accounting, and a series of customer service duties, you will also be responsible for ordering supplies and administrative tasks.

Training Coordinator Training Coordinator


	General Affairs and Personnel General Affairs and Personnel
	You will be working as a training coordinator at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Human resource development, training and personnel development ・General internal business support (general affairs) and ordering of supplies, etc. ☆ You will work with on-site staff to improve service levels and create an environment that increases customer and employee satisfaction. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required). You will be working as a training coordinator at ANA InterContinental Ishigaki Resort. -- [Specific duties] ・Human resource development, training and personnel development ・General internal business support (general affairs) and ordering of supplies, etc. ☆ You will work with on-site staff to improve service levels and create an environment that increases customer and employee satisfaction. Those who have foreign language skills such as English or Chinese can utilize them in their work (not required).

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